The goods are delivered based on your preference as a parcel via Zásilkovna.cz, DPD or Czech Post to the destination specified in your order. You can also pick up the goods in our store in Brno-Zábrdovice, Zábrdovická 827/10. We do not charge any packaging and postal fees if your purchase is over CZK 3025 in the Czech Republic and 242€ to all EU countries.

We ship parcels all over Europe in cooperation with Zásilkovna.cz . Partners and postal fees:

Delivery:
    No fees on a proforma invoice (bank transfer).
    You can pay in cash if you pick up your goods at our store in Brno, Zábrdovická 827/10, no fees apply.
    The packaging and postal fee for Czech Republic is CZK 95.
    The packaging and postal fee for Slovakia starts at 4€.
    The packaging and postal fee for Hungary starts at 4€.
    The packaging and postal fee for Poland starts at 6€.
    The packaging and postal fee for Germany starts at 9,50€.
    The packaging and postal fee for Austria starts at 8€.
    The packaging and postal fee for Bulgaria starts at 6,50€.
    The packaging and postal fee for Ukraine starts at 8,50€.

If you´re interested about our goods and you´re not from any country above, let us know on our e-mail : info@smartballoons.cz

If you send your order until 1.PM, the goods will be usually shipped the same day. Therefore, we always do our best to satisfy your specific requirements.

DPD will deliver your goods. Check  https://www.dpd.com/cz/cs/ for more information, the terms and conditions and parcel tracking.

Czech Post will deliver your goods. Check www.ceskaposta.cz for more information, the terms and conditions and parcel tracking.

We will package your inflatable balloons in a plastic bag and a paper box for transportation. The customer must always check the packaging for integrity before accepting the goods. A claim report must be prepared with the courier immediately if the goods was damaged during transportation.